To collect on our guarantee, please contact our support staff with the version of your paper that you submitted to the journal along with all reviewer comments. After we receive your manuscript, we will immediately review your files and work with you to resolve the issue.
Articles in this section
- Why did you make particular stylistic changes to my paper?
- Who are your Language Editors?
- What's the difference between Standard and Premium Editing services?
- What is the ACS Authoring Services Certificate?
- Do you guarantee my paper will get published?
- How do I collect on your guarantee?
- Will you help me re-edit my paper?
- Will you help me to reduce the word count of my paper?
- I would like to submit my manuscript to a non-ACS journal. Will you still edit my manuscript?
- Do you edit LaTeX documents?